Basic Function - Count credit card slips, cash, and fill out appropriate paperwork when ringing off cashiers.
Salary Range: $18.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
Qualification Requirements - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education - High school graduate or equivalent education required. 6 months customer service experience required.
Desired Experience - 6 months customer service experience required. Some bookkeeping or accounting experience and computer experience desirable. 6 months public parking experience desirable.
Language Ability - Ability to read, write and interpret the English language. Ability to respond to common inquiries or complaints from customers.
Communications - Ability to utilize radio for essential communication and response.
Mathematical Skills – Ability to add, subtract, multiply and divide in all units of measure, using whole numbers common fractions and decimals. Ability to make change. Ability to record mathematical entries in forms correctly, accurately and in a timely manner.
Adaptability – Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events, with a positive attitude.
Judgment – Weighs challenges and opportunities and understands the need to escalate matters to supervisors when appropriate.
Professionalism - Works well with customers and coworkers as a team player, maintaining excellent customer service even in times of challenge and difficulty.
Appearance - Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is required to sit for long periods of time and reach with hands and arms; stand; walk. The employee is also required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to twist, turn, stretch, and bend on a continual basis. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. The employee must have the ability to communicate loudly and clearly to all customers to impart information. Ability to ascend and descend stairs as needed.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.