SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

 

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

 

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

What you’ll do

• Courteously assist customers by answering any questions they may have courteously.
• Deliver quality customer service, receive customer payment for parking services, and facilitate traffic flow through the gate.
• Responsible for arriving at work every scheduled day on time and in a neat and clean uniform.
• Gives directions and is knowledgeable of surroundings to inform customers of various locations in the city.
• Control traffic at entrances and exits as needed.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility or Senior Manager.
• Communicate debris, water, oil spills, etc., to Facility or Senior Manager.
• Ability to learn each Special Event location and knowledge of requirements. 
• Count “bank” money at the beginning of the shift to verify starting total.
• Collect cash and/or coupons and maintain security of cash
• Make change and issue receipts or tickets to customers for each transaction
• Verify shift transactions against money on hand and complete cashier shift report.

What you need

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required.
• Less than High School education or one month of related experience, training, or an equivalent combination of education and experience.
• Availability to Work:  Special shift requirements, if any, will vary depending on a location's hiring needs.  If applicable, availability to work the 3rd shift and weekends may be a requirement.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Ability to write simple correspondence.
• Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s. Ability to perform these operations using units of American money.
• Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to handle cash and equipment.   The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and move up to 25 pounds. The employee is required to work outside in varying weather conditions (cold, rainy, snowy, harsh, hot, and humid).

 

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

 

Right to Work Poster

- Special event staff will ONLY work when there are events held at the Georgia World Congress Center, Mercedes-Benz Stadium, and State Farm Arena.
- These events include soccer matches, football games, trade shows/conventions, meetings, concerts, and sports tournaments.
- Working first shift, second shift, and weekends are required.  Attendance for major events is mandatory. All absences must be supported by verifiable documentation. 

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