Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Position: Office Clerk

Location: Jacksonville, FL

Pay Rate: $17.00/hr
Shift: The ideal candidate must be able to work evenings and weekends.

Main Responsibilities

• Provide exceptional customer service in person and over the phone, handling inquiries and routing calls efficiently.

• Manage incoming and outgoing mail, including sorting, distributing, and processing packages.

• Perform administrative tasks such as high-volume filing, photocopying, scanning, and data entry.

• Create and maintain accurate documents and spreadsheets using MS Word and Excel.

• Support daily office operations by completing additional duties and special projects as assigned.

 Qualifications

• Previous Call Center experience is a big PLUS.
• Must be professional and have excellent verbal and communication skills
• Excellent customer service skills
• Must be a team player and be able to work independently
• Proficient using Word, Excel and email applications
• Good organizational skills
• Good clerical, bookkeeping, and data entry skills
• Flexible; ability to adapt to interruptions

Benefits:  Eligible employees will participate in the various benefits plans including medical, dental, vision,  flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.